Serving Rochester, NY, and surrounding areas. 
CALL: (585) 461-6225

Doctors & Staff

Meet our Doctors and Staff


Dr. Joan Kaplow, O.D. – Dr. Kaplow, a NYS licensed Optometrist, received her Doctorate of Optometry from SUNY College of Optometry and has practiced for over 20 years. Her decision to help children and adults with challenges in learning or vision information processing, special needs and/or brain injuries spurred her to open Allens Creek Family Optometry in 2008. 

Jennifer Bateman, OD, FAAO

Dr. Bateman’s focus is personalized care. Although she sees patients of every age, her passions are pediatric, developmental and dry eye care. She enjoys connecting with her patients and they find her calm manner comforting.

Dr. Bateman grew up in Webster and attended Optometry school at Salus University in Philadelphia. After graduating with Honors, she committed to the Army and treated Soldiers and their families at Fort Bragg, NC. She worked closely with the Army's Neuro-Optometrist, evaluating Soldiers with Traumatic Brain Injury (TBI) and monitoring their recovery through Vision Therapy (VT). The clinic she joined had not been treating young children, and so she opened her availability to them as well. A large part of Dr. Batemans' practice has always been children, and those with dry eye and auto-immune conditions.

She is a Fellow of the American Academy of Optometry and has published in the Journal of Military Medicine. Passionate about health and nutrition, she loves staying active with her two children. Dr. Bateman also volunteers her time providing examinations to children at Rochester's East High School as part of Mr. Newman’s Vision Care East program

Vision Therapists

Katie Herman, B.S. Katie received her Bachelor’s Degree in Speech-Language Pathology from SUNY Geneseo. She enjoys encouraging and investing her time into understanding her patients and their specific needs. Katie has also received her initial DIR certification in helping children with Autism.

Occupational Therapist

Sue Clymo, M.S., OTR/L  Sue earned her Master’s Degree in Occupational Therapy from Utica College. She has experience working with children and adults with perceptual, visual motor, and fine motor delays. Wondering why we have an OT on staff? See our section titled "Vision therapy and Occupation Therapy: Why they should work together; under our Therapy Services tab.


Barb is a New York State Licensed Optician with over 25 years experience and is on top of all the new styles and eyewear fashion.n.  
Sam is a New York State Licensed Optician with over 50 years experience and goes above and beyond to care for all patients.
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